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Welcome to Fixero.
These Terms & Conditions (“Terms”) govern your access to and use of our website fixero.co and any products or services offered through our website.
By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.
Fixero is an online retail store offering practical products for everyday use. We work with suppliers, manufacturers, and fulfillment partners to provide products directly to customers.
Throughout these Terms, “we,” “our,” and “us” refer to Fixero, and “you” refers to the customer or website visitor.
You agree to use our website only for lawful purposes and in a way that does not harm, damage, disable, or interfere with the website or other users.
You must not:
We reserve the right to refuse service, cancel orders, or restrict access if we believe these Terms have been violated.
We try to provide accurate product descriptions, images, prices, specifications, and availability. However, we do not guarantee that all information is always complete, current, or error-free.
Product colors, size, packaging, and appearance may vary slightly due to screen settings, supplier updates, or product improvements.
We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.
When you place an order on Fixero, you agree that all information provided is accurate and complete.
After placing an order, you may receive an order confirmation by email. This confirmation does not guarantee final acceptance of your order.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
If your order is canceled after payment, we will issue a refund according to our refund process.
All prices are listed in USD, unless otherwise stated.
We may change product prices at any time without notice. The price charged will be the price displayed at checkout when your order is placed.
Payment must be completed before an order is processed. We may use third-party payment processors to securely process payments.
We do not store your full payment card details on our website.
We work with fulfillment and shipping partners to deliver orders to customers.
Estimated delivery times may vary depending on product availability, destination, shipping carrier, customs processing, and other factors outside our control.
Delivery estimates are not guaranteed unless clearly stated.
If there is a significant shipping delay, we may contact you with updated information. Where required by applicable law, you may have the right to cancel the delayed order and receive a refund.
Customers are responsible for providing a correct and complete shipping address. We are not responsible for delays or failed delivery caused by incorrect address information.
Some orders may be shipped from international suppliers or fulfillment centers.
Depending on your location, your order may be subject to import duties, customs fees, taxes, or other charges. These charges are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may cause delays that are outside our control.
Returns and refunds are handled according to our Return & Refund Policy.
To request a return or refund, customers must contact us within the time period stated in our Return & Refund Policy.
Returned items may need to be unused, in original condition, and with original packaging.
Refunds may be refused if the item is damaged, used, altered, missing parts, or returned outside the allowed return period.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with:
We will review the issue and may offer a replacement, refund, or other solution depending on the situation.
You may request to cancel an order before it has been processed or shipped.
Once an order has been processed, fulfilled, or shipped, cancellation may no longer be possible. In that case, you may need to follow our return process after receiving the item.
We may offer discounts, coupon codes, or promotional campaigns from time to time.
Promotions may be subject to specific rules, expiration dates, product exclusions, or usage limits.
We reserve the right to modify, cancel, or refuse any promotion if misuse, fraud, or error is suspected.
All website content, including text, graphics, logos, images, product layouts, design elements, and website structure, belongs to Fixero or its content providers unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our written permission.
Our website may contain links to third-party websites, apps, tools, or services.
We are not responsible for the content, privacy practices, policies, or actions of third-party websites or services.
Using third-party services may be subject to their own terms and policies.
To the fullest extent permitted by law, Fixero is not liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.
We are not responsible for delays, losses, or damages caused by events outside our reasonable control, including shipping carrier delays, customs delays, supplier issues, natural disasters, technical failures, or payment processor issues.
Our website and products are provided on an “as available” and “as is” basis.
We do not guarantee that the website will always be available, secure, uninterrupted, or error-free.
We do not guarantee that all products will meet every customer’s expectations, although we aim to provide accurate information and helpful support.
If you create an account on our website, you are responsible for keeping your login information secure.
You agree to notify us immediately if you suspect unauthorized access to your account.
We may suspend or terminate accounts that violate these Terms or are suspected of fraudulent activity.
Your use of our website is also governed by our Privacy Policy and Cookie Policy.
Please review those policies to understand how we collect, use, and protect your information.
We may update these Terms from time to time.
Any changes will be posted on this page with a revised “Last updated” date.
By continuing to use our website after changes are posted, you agree to the updated Terms.
These Terms shall be governed by and interpreted according to the laws applicable to our business location, unless otherwise required by consumer protection laws in your country or region.
If you have any questions about these Terms & Conditions, please contact us:
Fixero
Website: fixero.co
Email: support@fixero.co
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